KENT WEBSITES HELP CENTRE

Simple answers. No web jargon.

Everything explained in plain English before you sign up.

Getting started

Who is Kent Websites for?

Trades, local businesses, clubs, coaches and small businesses that want a professional website without having to build or manage it themselves.

How quickly can my Starter website go live?

It can be live in as little as 48 hours once we have your payment, business details, images and approval.

Can I see what my website might look like first?

Yes. Use our free preview to see your business inside one of our starter-style designs before you sign up.

What do you need from me?

Your business name, what you do, the areas you cover, contact details and any logo or photos you already have. We guide you through the rest.

Prices & payments

How much is the Starter website?

£99 to get started, then £49 per month. The Starter package has a 12-month minimum term.

What do I pay when I sign up?

The plan is one simple payment of £148 at signup: £99 setup plus your first £49 monthly payment. After that, £49 is taken automatically each month.

What happens after 12 months?

The service simply continues month by month until you choose to cancel.

What if my card payment fails?

We will let you know so you can update the payment details. We would not take your website down immediately because one payment failed.

Your web address & email

What is a web address?

It is simply the name people type to find your website, for example kentwebsites.co.uk.

Do I need to have one already?

No. We can help you find and connect one. If you already have a web address, we can normally use that instead.

Who owns my web address?

Your web address arrangements are kept clear from the start. If we manage it for you, we will also explain what happens if you ever leave.

What keeps my website online?

We take care of that for you as part of the managed service. You do not need to buy or set up anything technical yourself.

Can I have a business email address?

Yes, we can offer or recommend the right email option. Any extra cost will be shown clearly before you add it.

Design, photos & changes

Do I have to write all the wording?

No. Give us the facts about your business and we can turn them into clear website wording for you.

Can you use my logo and photos?

Yes. Send us your logo and photos and we can use them on the site. If you need a logo, we can help with that too.

Can you make me a logo?

Yes. We can create a new logo or freshen up an existing one so everything looks consistent.

Can I change things later?

Yes. Just send us what needs changing and we will update the website for you.

Google & visitors

Will my website show on Google?

We set the website up so Google can find and understand it properly. No company can honestly guarantee a particular Google position.

Can I see how many people visit my website?

Yes. Packages with visitor tracking can show how many people came to the site and where they came from.

Can I see if people call, message or ask for a quote?

Yes. On suitable packages we can track useful actions such as phone clicks, WhatsApp clicks and quote requests so you can see what is working.

Support & leaving

Who looks after the website once it is live?

We do. Kent Websites is a managed service, so we look after the website and the behind-the-scenes technical work for you.

What belongs to me?

Your business name, logo, photos and content remain yours. We keep ownership of the reusable templates and systems we use to build and manage the service.

What happens if I want to leave?

Our terms will explain cancellation, your web address and any website transfer options clearly before you sign up.

Still unsure?

Try the free preview or send us your business details. We can point you towards the simplest package for what you need.

SEE MY WEBSITE PREVIEW